Our Mission is to inspire people to explore the archaeology, history and environment of Wiltshire.
The Wiltshire Museum has been located in the historic market town of Devizes since 1874 and contains the largest collection of Early Bronze Age gold ever put on public display in England. Award-winning displays transform public understanding of the era and feature 500 Stonehenge period objects, including 30 pieces of gold treasure, together with archaeology, art, natural history, local history, and an Archive and Library which is open to the public.
The Museum is housed in Georgian and Victorian buildings – all Grade II listed - in a residential area of similar buildings. We have a platform lift for those not able to manage the staircases. More information about our facilities can be found in our Access page.
The Museum is open throughout the year for visitors and researchers and in addition to the permanent galleries offers a variety of events, lectures and special exhibitions for all ages.
Awards and Quality Marks
The Museum collections have been Designated by the Government - an accolade, celebrating unique collections of national and international importance. Organisations holding Designated collections are expected to work towards the provision of high-quality services which deliver the fullest possible access to those collections and to take a leadership role by sharing expertise, offering advice and lending objects or materials.
We are a fully Accreditated Museum – which means we meet nationally agreed standards on collections care, museum management and the provision of information and services to visitors. The status is reviewed very few years and ours was successfully renewed in 2015.
In 2016 we received a VisitEngland Quality Rose Marque from the . This is a quality based assessment reflecting the visitor experience and the quality of the product and services offered by the museum and its staff and volunteers. The assessment is underpinned by VisitEngland’s National Code of Practice.
To ensure that visitors are at the heart of what we do at Wiltshire Museum, we have developed a nine-point Customer Charter that aims to deliver excellent customer service and an enjoyable experience for all our visitors and members. We recognise that they have choices about where they go and how they spend their time. We will actively seek to understand and address their needs so we may successfully engage large and diverse audiences. The Charter applies to all our visitors – including customers, volunteers, WANHS members, Trustees, enquirers, researchers, guest exhibitors, visiting artists, speakers, students, school groups and corporate hire. It aims to inform the behaviour and conduct of all our trustees, staff and volunteers. Everyone has a role to play in putting our audiences at the heart of what we do.
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