Before Your Visit
OPEN 5 April to 30 October (incl): Monday to Saturday: 10am to 5pm; Sundays: 11am to 3pm.
Check events pages for details of bank holiday opening.
Shop: Open when the Museum is open. Non-Museum visitors welcome.
Toilet: One accessible unisex toilet with baby-change on the ground floor (signposted from the Museum shop).
We do not have a cloakroom. Please do not bring a large bag (over 45cms) or backpack to the Museum.
Refreshments: We do not have a cafe onsite and no food or beverages are permitted within the galleries. However, you may use the Museum car park/garden, Hillworth Park is a short walk away for a picnic, or visit one of the many cafe's in the town centre. Visitors are able to leave the Museum and return on the same day at no extra charge - but , please do let our front of house colleagues know.
Accessibility: the Museum galleries are located over three floors, with different surfaces, floor levels and staircases. We have a platform lift enabling access to all the Museum galleries, a marked one-way route around the galleries and a small car park for visitors. If you have any specific access requirements or questions, please do get in touch at firstname.lastname@example.org.
Groups (over 8): pre-booking is required - contact us at email@example.com. Alternatively leave a message on our answerphone - 01380 727369 and we will get back to you when staff are available. More information here.
Booking your tickets in advance
- ALL visitors are advised to pre-book entry tickets (six tickets every 15 minutes).
- Online ticket sales close at 9 am on the day of a visit.
- Walk-ins welcome, but there may be a short delay if the galleries are busy.
- When you book your ticket you will need to choose an arrival time for the day you want to visit. You will be asked to register your name and email address, where we will send the tickets.
- For those unable to book online you can call the Museum on 01380 727369 or email firstname.lastname@example.org.
- Please try and arrive within the 10 minutes of the time on your ticket, but do contact us if there are any difficulties on the day.
- You are welcome to stay up as long as the Museum is open.
- After your visit, you will receive a one-off email containing a feedback questionnaire about your experience at the Museum.
Keeping Visitors Safe
- Although legal restrictions have been lifted we will continue to ensure that our visitors, volunteers and staff remain safe.
- We may control numbers in galleries to ensure they do not become over-crowded.
- Our volunteers and staff may still be wearing face-coverings in the Museum shop and galleries and you may wish to do the same: face covering are still are recommended (unless exempt) when in enclosed spaces with no ventilation (the majority of our museum galleries!) where you may be mixing with people you do not normally see.
- We would ask that visitors, volunteers and staff do not come to the Museum if they have tested positive for Covid, or have any Covid symptoms.
- We continue to monitor and follow the latest government guidance and our website will be updated if there are any major changes.
- Bicycle: There is a bicycle rack in the Museum car park.
- Bus: There is a bus route close to the Museum, serviced by route 49 (Bath/Swindon) and Salisbury no. 2. The Museum is also a short walk from the bus stops in Devizes Market Place.
- Car: There are pay and display car parks in the town, or you can park in the Museum car park for the duration of your visit. Please note the Museum car par is closed at 5pm each day. There is blue badge parking outside the Museum on Long Street, or in the Museum car park.