Pre-book your timed tickets

OPENING TIMES: 25 September to 30 January 2022- open SEVEN days a week:

OPEN: 25 September to 31 October:

Monday* to Saturday (10am to 5pm)

Sundays (11am to 4pm)

OPEN 1 November to 30 January:

Monday* to Saturday (10am to 4pm)

Sundays (11am to 4pm)

*Mondays - we will open at 11am

Christmas/New Year Period

CLOSED - 24 to 28 December; early closing 31 December; 1 to 3 January.

Please Note: Dates and Times subject to change

Pre-booking is recommended for entry - Pre-book online HERE.

  • The maximum bookable online per 15 minute time slot is six.
  • Online ticket sales close at 9am on the day of entry.
  • Walk-ins are available, but there may be a short delay if the galleries are busy.
  • Face coverings are recommended in the Museum galleries and shop (unless exempt).

Advance Notice:  the Museum will be CLOSED from 31 January to 15 February 2022.


We continue to work hard to ensure visitors have a comfortable and enjoyable time.  We are monitoring the number of visitors we can accommodate and you are recommended to pre-book timed entry tickets in advance - those who do not have tickets can be turned away.

Please read our Before Your Visit page for important information.

Wiltshire Museum achieved the Visit England COVID-19 Industry Standard, confirming we have followed government and industry COVID-19 guidelines, ensuring processes are in place to maintain cleanliness.

Update 19 July:

We have left in place all are Covid-19 measures, including hand-sanitizer and one-way route.

Face-coverings are still recommended as the gallery spaces are small and not well ventilated.  Face-coverings can be removed in our Lecture Hall (when open).

Some of the interactives have been re-introduced.

Our Archive and Library remains closed and access to collections research is limited.  We would ask that general or object identification enquiries be submitted via email in the first instance –

Please note:

  • OPENING TIMES: see above for details.
  • Please book a ticket for every person visiting.  The maximum bookable online is six.
  • Please arrive within 10 minutes of your entry time slot.  If you arrive late, we will not be able to guarantee you entry. Entry will be at the discretion of the staff.
  • On arrival visitors are asked to either scan the QR code on the NHS Covid-19 App, or complete a contact card.
  • Please try and keep your visit to approximately 45-60 minutes.
  • Please have your ticket ready to show staff upon entry (this can be printed or on a smart phone).
  • Please follow signs and guidance from staff.
  • Face coverings are recommended in the Museum galleries and shop (unless exempt).
  • Although social distancing is no longer required, we would ask that visitors keep their distance where possible.
  • There is a marked one-way route around the building.
  • Lift - If you will require use of the lift, please advise us in advance as the route differs to the main route -

Privacy notice:

In line with Government guidance, we are no longer legally required to collect details and maintain records of staff, customers and visitors on our premises.    However, we are still asked to collect this information, but can not insist.  On arrival ALL visitors can either scan a QR code or provide contact details,  which will help NHS Test and Trace identify people who may have the virus. NHS Test and Trace will only ask for records if there is an outbreak at our venue, and then alert attendees who checked in on the same day.  This will help minimise the onward spread of COVID-19.  We keep these records for 21 days.

After your visit, you will receive a one-off email containing a feedback questionnaire about your experience at the Museum.

Copyright: Wiltshire Archaeological and Natural History Society